Interpersonal and Soft Skills Programmes
Abbey Training Services provide a wide range of tailored programmes aimed at improving staff performance in the workplace in a number of areas.
From helping new managers fit into their new position, to improving time management within the office, we can help provide a complete training solution.
Find below just a few of the courses we offer:
Business Skills
- Presentation Skills
- Report Writing
- Communication Skills
- Time Management
- Receptionist/Telephone Skills
Management Development
- Skills for Supervisors
- Introduction to Management
- Customer Care for Managers
- Middle Management Development
- Senior Management Development
Trainer Development
- Train the Trainer
- Coaching Skills
- Mentoring Skills
Customer Care
- Welcome To Excellence
- Welcome Europe
- Welcoming Customers with Disabilities
- Delivering Service Excellence
A Personalised Service
We offer a fully tailored service with our soft skills courses designed to fit the needs of the company and the individuals taking part. Each participant will fill out a training needs analysis which will be used in the development of the programme and participant materials.
Training sessions can be delivered in-house or at a specified location at your discretion.
If you have any queries or questions on any of the courses here, or any courses you would be interested in, feel free to contact us
